FAQs about buying watches at
Hung Cheong Watch & Jeweller

Hung Cheong Jewellery & Watch Sdn Bhd was founded in 1932 as a humble watch store in Wisma Seberkas. Its late founder, Ho Chin Thong, grew the company to become one of the most reputable names in luxury watch retail in Sarawak, Malaysia. Today, Hung Cheong Jewellery & Watch remains dedicated to providing exceptional customer service to discerning watch lovers.

Hung Cheong Jewellery & Watch has been a part of the global network of Official Rolex Retailers since 1946. Besides Rolex and Tudor, we carry a curated selection of brands including, TAG Heuer, Longines, and Oris.

Hung Cheong Jewellery & Watch has three boutiques conveniently located across Kuching, Sarawak, in East Malaysia. You can find us at the following addresses.

No. 40, India Street,
Kuching, Sarawak.
Tel: +6082-422998
Fax: +6082-244094
(Open daily from 8.30am to 3pm. Closed on Sundays and Public Holidays)

Lot G44-G45, Ground Floor,
The Spring Shopping Center,
Jalan Simpang Tiga,
93300 Kuching, Sarawak.
(Closed for renovation until December 2025.)

F47/48, 1st Floor, City One Mega Mall,
Jalan Song, 93350
Kuching, Sarawak, Malaysia.
Tel: +6082 532 878
(Open daily from 11am to 8pm. Closed on Thursdays.)

Absolutely. To ensure every guest enjoys a comfortable, tailor-made shopping experience, we offer private, by-appointment viewings. Simply contact any of our boutiques, and a Sales Advisor will be pleased to present an exclusive selection of our luxury watches, curated to your preferences.

We only accept payments in cash, credit card (Visa and Mastercard), and debit card.

All Rolex and Tudor watches sold at Hung Cheong Jewellery & Watch come with an international five-year guarantee, which will be completed and dated at the time of purchase.

As an Official Rolex and Tudor Retailer, we are authorised to receive your Rolex and Tudor timepieces for servicing at the Rolex Service Centre. The staff at the Rolex Service Centre are equipped with the requisite expertise and technical proficiency to provide guidance on all aspects of care for Rolex and Tudor watches.

The checklist for what constitutes a good luxury watch is exhaustive. However, there are several fundamental criteria. A good luxury watch starts with its origin. Always consider a watch from a brand with an authentic and reputable history. Key qualities of the watch itself—its refinement of design and finishing, metrics of timekeeping performance, promise of reliability—are also non-negotiables when assessing the virtues of a good luxury watch.

The ideal timepiece should feel like a natural extension of your lifestyle. Beyond the design of the watch, you may want to explore elements such as the model’s backstory, case material, movement technology, and how comfortably it sits on your wrist throughout the day. If you’re unsure where to begin, our Sales Advisors are always ready to walk you through the various options and help you discover the watch that resonates most with you.

The best way to keep your watch in optimum condition is to wear it regularly—and with care. This is especially true for mechanical watches, as wearing them helps keep their movements running. When not use, clean your watch with a soft microfibre cloth, and wind it before storing it in a dedicated watch box or safe, away from direct sunlight and magnetic fields.